Support Worker – Mencap – Haverhill

Would you like to make a difference?

We are currently recruiting for enthusiastic Female Support Workers with a Full UK Driving License at our well-established Haverhill service.

No two days will be the same and having a passion for communication would be a huge advantage. It is important that you can find creative ways to engage with the people you will be supporting to help remove barriers and empower the individuals to learn new skills.

Everyone has their own personality, hobbies and interests that they enjoy. It is key for this role that you are positive and enjoy having a laugh. The individuals you will be supporting are an active bunch and enjoy various leisure and outdoor activities. They also like nights out and regularly go to see live entertainment.

So, what will I be doing?

As a Support Worker you will be expected to provide an outstanding level of care that will enormously contribute to the people, we support living a more comfortable, dignified, independent and happy life.

This will include:

  • Personal care and manual handling – helping people to get ready for the day and assisting with bathing, showering and using the bathroom.
  • Supporting with finances, helping with house work, organising appointments and cooking delicious healthy meals.
  • Excellent organisation skills – you will be required to keep all Support Plans and Risk Assessments up to date.
  • Excellent communication skills – an ability to be able to adapt your manner in how you speak to make the information understood by all the people that you will be supporting and their families.

Please ensure you can commit to this role, as reliability for the individuals you will be supporting is a key factor. They require stability and need support in accessing activities in order to allow them to achieve their full potential.

We put the people we support at the heart of Mencap and we make sure that they are as equally involved with the recruitment process as our recruitment team. We feel this is imperative in ensuring they receive a tailored and relevant service. We are only looking for committed people, as continuity and routine is essential for the people we support.

It is essential that you are calm and approachable but possess the ability to be assertive when the situation requires. It is imperative to the individuals you will be supporting that you enable them to challenge themselves to progress and achieve their own personal goals.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

Drivers are ESSENTIAL for this role.

An enhanced DBS will be required for each successful candidate, paid for by Mencap. (T&C’s apply)

*Due to the nature of this service we are looking for female only applicants. This post is exempt under the Equality Act 2010, Schedule 9, Part 1.

Working hours

Flexibility is a must for this role as you will need to be available to work across various shifts including: days, evenings, sleep-ins and weekends.

The sleep-in shift runs from 22:00-07:00.

Please note: rotas will always be communicated in a timely manner.

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

  • 28 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
  • Service related sick pay when 6 month probation is completed
  • Pension contributions into NEST Scheme on a salary sacrifice basis meaning NI savings
  • Death in service life cover for a nominated beneficiary under our life assurance scheme
  • Loans for debt consolidation,bikes, computers and phones when you have been with us for 6 months
  • Interest free season ticket loans
  • Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
  • Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
  • Free access to round the clock employee assistance program for advice and support
  • Quarterly award scheme and recognition at every 5 years through our YouRock program
  • Access to award winning training and development

*T&C’s apply based on contract

Reference ID: 22443

Job Types: Full-time, Part-time, Temporary, Permanent

Salary: £17,726.00 per year


  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends


  • Driving Licence (required)

Work remotely:

Apply Here


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